Frequently Asked Questions
Everything you need to know about your Black Sabbath Official Store order.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery status.
What is your return policy for band merchandise?
We accept returns within 30 days of delivery. Items must be in their original, unwashed, and unworn condition. Please note that limited edition vinyl and media items must remain sealed.
Do you ship Black Sabbath gear internationally?
Yes, we ship to fans worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.
How do I know what size apparel to order?
A detailed size chart is available on every product page. We recommend comparing these measurements against a shirt you already own to ensure the perfect fit.
Is the merchandise officially licensed?
Absolutely. Everything sold on the Black Sabbath Official Store is 100% authentic, licensed merchandise authorized by the band.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.